Use of pggame Terms and Conditions — Complete Policy

1. Introduction & Acceptance

Pggame (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming platform. These Terms and Conditions ("Terms") apply to the use of the pggame website and mobile application. By registering, accessing, or using any service on pggame, you agree to enter into a legally binding agreement under these Terms.

These Terms comply with the applicable laws and regulations of Bangladesh and all other countries where pggame operates. If any part is unclear or you have questions, please reach out to our support team. Non-compliance with these Terms may result in your account being suspended or closed at any time.

2. Account Register

To open an account on pggame, you must provide accurate and complete information. Your name, date of birth, address, email, and mobile number must all be filled in correctly at the time of registration.

Important account rules:

• Each individual may only hold one account. Creating multiple accounts is strictly prohibited.
• If the information provided during registration is found to be false or misleading, the account will be terminated.
• Keep your password and login credentials strictly confidential. Granting account access to third parties is prohibited.
• Any suspicious account activity must be reported to pggame support immediately.
• Withdrawals may be limited until KYC (Know Your Customer) verification is complete.
• Transferring, selling, or allowing others to use your account is strictly prohibited.

3. Eligibility Requirements

To use pggame's services, you must meet the following requirements:

• You must be 18 years of age or older.
• Online gaming must be legally permitted in your country or region.
• You may not use pggame if you are on a restricted or prohibited list maintained by any government regulatory authority.
• Pggame officers, employees, and their immediate family members may be restricted from participating in certain games.
• Users who have voluntarily self-excluded due to gaming addiction may not attempt to re-register.

4. Deposits & Payments

Pggame currently supports deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT).

Deposit rules:

• Minimum deposit amounts and maximum limits apply — see the Payment page for details.
• You must only use payment methods registered in your own name.
• Depositing from a third-party account is strictly prohibited and may result in account closure.
• Successful deposits are generally credited to your account within a few minutes.
• If a deposit is delayed due to a technical issue, please contact support.
• Pggame complies with anti-money laundering policies. Suspicious deposit activity is subject to investigation.

5. Withdrawals & Settlement

To withdraw winnings from pggame, your account must have completed KYC verification and all wagering requirements must be met.

• Withdrawals are typically processed within 10 minutes to a maximum of 24 hours.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Daily and monthly withdrawal limits apply. Full details are available on the Payment page.
• Wagering requirements must be fully met before withdrawing any winnings earned from a bonus.
• Withdrawals may be temporarily suspended in cases of unusual or suspicious activity.

6. Bonuses & Promotions

Pggame offers a range of bonuses and promotional offers — including welcome bonuses, reload bonuses, free spins, and VIP cashback. Each bonus comes with specific terms that must be read carefully before acceptance.

General Bonus Terms:

• The welcome bonus is available to new members only and applies to the first deposit.
• Wagering requirements must be met to withdraw bonus funds (typically 30 to 45 times).
• If wagering requirements are not completed within the specified timeframe after claiming a bonus, the bonus will be cancelled.
• Attempting to claim multiple bonuses from the same IP address or device is prohibited.
• Pggame reserves the right to modify, suspend, or cancel any promotion at any time.
• If bonus abuse is suspected, the account will be reviewed and the bonus may be forfeited.

7. Gaming Rules

All games on pggame are audited by independent third-party auditors and certified with RNG (Random Number Generator) certification. Game outcomes are entirely random and impartial.

• Attempting to influence game outcomes using any software or tools is strictly prohibited.
• Using multiple accounts to participate in the same game simultaneously is strictly prohibited.
• If an incorrect payment occurs due to a technical error, pggame reserves the right to recover that amount.
• Players must follow the dealer's instructions in live games. Disruptive behaviour is not permitted.
• In the event of a dispute over any game outcome, pggame's decision shall be considered final.

8. Responsible Gaming

Pggame believes gaming is a form of entertainment, not a source of income. We encourage all our members to play responsibly.

• Set deposit limits — you can define your own daily, weekly, or monthly limits.
• Use the self-exclusion feature to take a break from gaming for a set period.
• If you notice signs of gaming addiction, please contact our support team.
• We advise against gaming while under the influence of alcohol or drugs.

For more information, visit our Responsible Gaming Visit the page.

9. Privacy & Data Protection

Pggame takes the security of your personal information seriously. We use 256-bit SSL encryption and advanced cybersecurity measures to keep your data protected.

• Your information is used solely for service delivery and legal compliance purposes.
• Your information is never sold or shared with third parties.
• Information may be disclosed in response to valid requests from law enforcement authorities.
• To learn more, visit our Privacy Policy read.

10. Intellectual Property

All content on the pggame website and app — including logos, designs, graphics, text, and software — is protected under the intellectual property rights of pggame or its licensors. Copying, distributing, or reusing any content without prior authorization is strictly prohibited.

11. Account Closure & Suspension

Pggame reserves the right to suspend or terminate accounts without prior notice in the following situations:

• For violating the Terms & Conditions
• For registering with false information
• For operating multiple accounts
• For bonus abuse
• For involvement in fraudulent activity
• Involvement in money laundering or any other illegal activity

12. Limitation of Liability

Pggame is not liable under any circumstances for the following:

• If a game session is interrupted due to loss of internet connection
• For losses caused by third-party software or hardware failure
• For any financial losses resulting from your gaming decisions
• For indirect or incidental damages

Pggame always strives to keep the platform running smoothly and ensure the best possible experience for all members.

13. Changes to Terms

Pggame reserves the right to update or modify these Terms and Conditions at any time. Changes will be reflected on the website and may be communicated to your registered email. Continued use of the platform after any changes constitutes your acceptance of the updated Terms.

14. Contact

If you have any questions about these Terms and Conditions, please contact us:

• Email: [email protected] (responses within 24 hours on standard business days)
• Live Chat: Active 24/7 on the website
• FAQ: General Inquiries You'll find answers to frequently asked questions on the page.